EFI should design its software so that it works, out of the box.
Naturally EFI claims the fault is with Adobe PostScript but that is not the point. On my Mac laptop the chooser offers both options, PS printer and LaserWriter I use the PS printer for the Fiery/HP printer. For reasons I don't fully understand my Mac 9600 runs the Fiery from LaserWriter 8, and not from PS printer option, which does not even appear in my chooser on that printer.
At least the Fiery worked and now my laser printer worked as well. So I had to install the PS, waste my time getting a long download of the Apple LaserWriter update. The Fiery did not seem to want to work without my installing the PS portion (the crucial PostScript, the portion that wrecks your Apple LaserWriter). When that failed I loaded the Fiery printer driver CD onto a Mac 3400c laptop with OS 8.5 (the 9600 that got clobbered had OS 8.1). I had first attempted to load the EFI software onto a Mac 9600 (this was five years years ago). It was two weeks before EFI telephoned me back, this time from an office in The Netherlands. The people there were nice, but halfway through the conversation another printer arrived at my office so I had to leave to handle the new arrival. Nonetheless, being a bit irritated at the trouble loading the software I telephoned the nearest EFI office (which happened to be a suburb of Duesseldorf, Germany, since I was doing the test in nearby Essen ).
EFI clearly says it is not responsible for providing technical assistance. EFI Fiery PostScript RIP is available for the Hewlett-Packard DesignJet 2800CP, for the Canon BJ-W9000 BubbleJet large format printer, for most Epson printers such as Epson 3000, Epson 5000 and others.įLAAR has two EFI Fiery RIPs, so this report is based on personal experiences over several years.ĮFI has an official policy that the customer should obtain technical help only from the company that sold them the Fiery (so from HP, Epson, or Encad). If you are considering an EFI Fiery hardware PostScript RIP (Electronics for Imaging), better read this before you make your decision. Informative FAQs on hardware PostScript RIPs, review of EFI Fiery RIP, hardware PostScript RIP for Hewlett-Packard, Epson, Canon, XES, and Encad. Informative FAQs on hardware PostScript RIPs, review of EFI Fiery RIP, hardware PostScript RIP for Hewlett-Packard, Epson, and Encad.
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